Project documentation, development of technical specifications for the the work, implementation and maintenance services and products are made in accordance with GOST Series 34 "Development of the automated control system (ACS)", GOST 50322-96, GOST 50739-95 and guidance documents Technical Commission of Russia.

At the initial stage of the implementation of e-services and project investigate the work of parts of the organization, compiled workflows of each division and the interaction between them; analyzes reporting within the organization and establish reporting documentation by the laws.